Online Shop
An online store with a clear product catalogue, basket, checkout and payment flow.
A shop customers can browse, fill a basket in and pay through. The catalogue and the checkout are designed first, because that is where sales are lost.
Basket and checkout, designed for a phone first
What it covers
- 01Product catalogue: categories, product pages, variants, stock
- 02Payment flow and order confirmation
- 03Delivery options, rates and collection
- 04Order notifications, and an admin you can actually work in
- 05Tax and price display set up for where you sell
A good fit when
- 01
You sell products and take the orders by phone, message or email.
- 02
You have a shop and people leave at the checkout.
- 03
Stock, variants and delivery need handling rather than listing.
What a project includes
- Catalogue structure agreed before any product page is designed
- A checkout tested end to end before launch
- A test order walked through with you at handover
- Training on adding a product, changing a price and finding an order
The platform and the payment provider are chosen per project, against what you sell and where you sell it. We do not commit to either before we know the catalogue.
How we work
- 01
Discovery
We start with the business, the customers, and what a good enquiry actually looks like. The answers set the structure, the scope and the fixed quote.
- 02
Design Direction
We design the site before we build it — structure first, then typography, then the interface. You review the direction as a real page in a real browser, not as a picture of one.
- 03
Build & Refine
We build every page for phone and desktop, then refine the site with you before launch.
- 04
Launch & Support
You approve the finished website before it goes live. We launch it, hand over the accounts, and can look after it from then on as an ongoing service.